IT Support Specialist

INDG | Grip • Full-time • Netherlands • 6m ago

We are looking for an IT Support Specialist!

We are seeking an experienced IT Support Specialist to join our team in Amsterdam. As an IT Support Specialist, you will be responsible for providing technical support to onsite and remote employees, as well as third-party vendors. You will also assist with onboarding new employees and third parties, perform hardware installations and maintenance, manage IT purchasing, and provide support for 3D/video -related inquiries whenever possible.

You will be joining our small but highly proficient IT team, working with our IT manager in The Netherlands and our IT Manager in Romania.

If you are a dedicated and experienced IT professional who enjoys providing technical support in a dynamic environment, we encourage you to apply! Join our team and contribute to the ever-ongoing operation of our IT infrastructure while supporting our employees all over the globe.

About INDG

At INDG we develop technology that enables engaging, hyper-realistic digital product experiences. Our goal is to make "every product playable", by combining the science of technology with the artistry of computer-generated content. Our offices are in Amsterdam, Bucharest and New York. Clients include Adidas, Yamaha, Ralph Lauren, Electrolux, and Philips. Our CG artists, interactive designers, and developers focus on creating virtual versions of our clients' products, so lifelike it feels like you could reach out and touch them.

Our culture brings together creative, tech and business individuals. It’s a heady cocktail that keeps us inspired, empowered and passionate.

What’s Grip?

With the help of Grip companies such as L'Oréal, Coca-Cola and Beiersdorf are automating content production for their entire business. Grip moves classic media creation efforts into the cloud, effectively virtualizing production. The software solution Grip takes care of generating high-quality visuals, at scale, on-demand and based on data. Brand styles, as well as product look and feel are codified, which ensures an entirely consistent, always on-brand output, no matter who (or what) requests it.

What will you be doing?

IT support for onsite and remote employees and third parties

Support with onboarding new onsite and remote employees and third parties

Support with Laptop/Workstation/Server installation and maintenance

Support with IT purchasing

Support with 3d/video/audio media related inquiries where possible

Who are you?

Minimum of 3 years working experience in a similar job / work environment.

Experience with Microsoft 365, Exchange and Azure.

Proficient in networking protocols, particularly TCP/IP.

Familiarity with Windows, MAC and Linux operating systems.

Strong hardware knowledge for PC workstations, servers, and laptops.

Ability to thrive in a fast-paced environment and possess a hands-on mentality.

Strong organizational and time management skills.

Fluent in English, preferably also Dutch (not mandatory)

Bonus skills:

Knowledge of dedicated storage platforms.

Knowledge of creative industry software, such as products from Adobe and Autodesk, and respective software licensing.

Experience in the CG, video production, and/or SaaS industry.

What do we offer?

We offer a competitive salary and benefits package, as well as a dynamic and supportive work environment where you'll have the opportunity to make a real impact. With the role being located in the heart of Amsterdam, our environment and our creative space are very important to us. If you're looking for a challenging and rewarding role in a fast-paced and exciting scale-up, we encourage you to apply today!